Welcome to Queens Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. You can find a copy of our practice leaflet here: QMC Practice Leaflet. Click here for more information about our Surgery.
The NHS in Devon and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back t the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within the last 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
- to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at he current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also bee shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England on nhs.uk
For more information about eConsult, view this video:
For information on booking appointments online, download this leaflet and application form to complete and bring to Reception with the relevant i.d.:
Comments from Patients
"Last Thursday I was told by Sister Clare that I am type 2 diabetic. I was a little 'taken aback' at this and very shocked and tearful.
I am writing to say that she was, at once comforting and explained what would happen next and what I had to change in my life style.
Sister Clare was so understanding, (had tissues at the ready) was not in the least bit critical of my of how I came to be in this position. I am so grateful for her kindness, understanding and good advice.
Thank you Sister Clare.....I'm 'on it', see you next month."
"Thank you for your help today, 30/3/16, especially the very helpful receptionist and GP who called me (sorry, can't remember the name). I'm very grateful for the assistance you gave me when I was away from home and unable to see my own GP."
“Thank you all for looking after me so well!”
“Thank you for your friendly, kind and encouraging approach – it was worth moving back to Barnstaple to have such good care and services again!!”
“I am eternally grateful for your support a few years ago, given professionally and with such warmth and care."
"I have been coming in since August for an ongoing problem and the treatment I have received At Queens Medical Centre has been excellent! The receptionists do a thankless job and I think they are all wonderful, not a lot of people appreciate what they do."
(Site updated 19/02/2020)