Virtual HOPE Programme for People Living with symptoms of Long Covid
Most people who had mild symptoms, such as a high temperature and cough,recovered quickly and were able to resume their normal lives after a fewdays. But for some, the effects of the virus can last for weeks or months. This has been labelled “Long Covid”.
Due to some of the symptoms which may result in difficulty concentrating fora long period of time, we think it would be best to run this course over 10 weeks and each session will run on a Tuesday between 10:30-11:30am.
Long Covid HOPE
To register or for more info, please call 01803 210493 or email firstname.lastname@example.org
You have an important part to play...
As soon as Queens Medical Centre receive the coronavirus vaccine we will invite patients to start attending vaccination appointments. The order in which people will be invited is based on the JCVI (Joint Committee on Vaccination and Immunisation) prioritisation here.
Our staff are working incredibly hard to deliver what is the largest vaccination programme in our history, at the same time as continuing to be there for everyone who needs care.
You have an important part to play to help us to do this:
• please don’t contact the surgery to seek a vaccine, we will contact you;
• when we do contact you, please attend your booked appointments;
• and please continue to follow all the guidance to control the virus and save lives.
“Don’t contact the NHS to seek a vaccine – we will contact you”
“Don’t contact the NHS to seek a vaccine – we will contact you” is the message from local GP and Devon CCG clinical chair, Dr Paul Johnson, as the first coronavirus vaccines were given to local people this week.
Paul was speaking today in a weekly video (https://www.youtube.com/watch?v=V2r4wBAQNt4&feature=youtu.be) alongside Steve Brown, Devon County Council’s director of public health. It aims to keep patients, professionals and the public up to date with the latest information.
The NHS’ message to local people is:
• Please don’t contact the NHS to seek a vaccine – we will contact you
• When the NHS contacts you, please attend your booked appointments
• Please continue to wear a face covering in public, maintain space from others, and wash your hands regularly.
For the latest information about the coronavirus – including the vaccine – visit the CCG’s website, https://devonccg.nhs.uk/health-services/coronavirus.
Carers' Rights Day - 26th November 2020
Carers Rights Day
is taking place on Thursday 26th November. The purpose of Carers Rights Day
is to make carers aware of their rights, let them know where to get help and support and to raise awareness of the needs of carers.
are providing a full virtual Programme of Events - see below.
Listen out for them on BBC Radio Devon during the day.
Key messages for Patients concerning flu vaccine
➢ I am in one of the listed groups. Why am I being asked to wait to have my flu vaccine?
Overall there is no shortage of flu vaccine with enough ordered to vaccinate 30 million people. However, it is usual for manufacturers to stagger deliveries of vaccine so you may have to wait to receive your vaccination.
When the first deliveries arrive in September, vaccinations begin to be offered and these continue throughout the autumn. This season, early demand for flu vaccine has been higher than usual due to concerns about the coronavirus pandemic. This means that some GP practices and pharmacies will have to ask people to wait until they receive further deliveries.
➢ Can I go elsewhere if my GP practice or pharmacy has run out?
If you are eligible for the free flu vaccine, you may get it either from your GP practice or a pharmacy offering NHS flu vaccinations. This means that if one of them does not currently have stock in, you can try elsewhere. They should also be able to tell you when they expect their next deliveries.
Pregnant women can ask their maternity provider for the free flu vaccine and some of those visiting hospitals, either as in- or out-patients may also be offered the flu vaccine there.
➢ Why are some people still being offered the vaccine and not others?
There are several types of flu vaccines available. You will be offered one that is recommended for you based on your age. This means some people will be offered a flu vaccine that is in stock while others, who need a different type of vaccine, may have to wait.
➢ Wouldn’t it be better to have any type of flu vaccine rather than wait?
Providers of flu vaccination services are required to offer the vaccine that is most effective for you. It is better to wait to get the right vaccine so that you get the most benefit from it.
➢ When do you need to have a flu vaccination for it to offer protection?
It is best to have the vaccine before flu starts to circulate, which is usually from December onwards. But if it is later in the year than this, it is still worth having.
The priority this season is to vaccinate those who are most at risk from flu first, including anyone aged 50 to 64 years old who has a health condition that makes them more at risk from flu. Other healthy 50 to 64 year olds will be offered the vaccine later in the season when additional supply becomes available.
➢ What should I do now?
If you can’t have your flu vaccine now, you will receive a letter notifying you when you can book an appointment at your GP surgery or pharmacy. Or you can stay in touch with them and book one at the next opportunity.
Schools COVID-19 advice to parents and carers
Schools advice to parents regarding COVID-19 in a pdf document.
For a more accessible version of information relating to COVID-19 school absence visit devon.cc/covid19-school-absence.
For a more accessible version of the system checker visit devon.cc/symptoms-checker.
Amazing Queens' Flu Vaccination Team!
Our first flu immunisation weekend went very well, and many thanks to the team above. Further vaccination clinics for child flu, over 65s and under 65s will be running Monday - Friday. We shall contact all those that are eligible for a free flu vaccination.
Flu Vaccinations 2020
Whilst we’ve received information that all 50-64 year olds may be eligible for a free flu vaccination as part of plans to protect more people against seasonal flu, these free vaccinations will be subject to delivery later in the year.
This allows us (GPs and community pharmacists) to focus on those who are in an at risk group, such as pregnant women and people with long term health conditions. They will be given priority and offered the vaccine first; if you are in this category you will be contacted.
If you are aged 50-64 and not in one of the at risk categories you will be made aware in the coming months if you will be able to attend for vaccination. If the programme is extended this is likely to be November or December.
Of course, if you wish to access a vaccine prior to this date you can pay to have this at your local pharmacy, as in previous years, otherwise please wait for more information.
Electronic prescriptions help you, your doctors and the environment
Did you know that the NHS spends a significant amount more money processing and storing paper prescriptions? Choose electronic prescriptions to save you time, save NHS funds and help the environment. Ask us for more details.
Get free food and vitamin vouchers from the Healthy Start Programme
Healthy Start is programme to help families with young children get free food vouchers to spend on milk, plain fresh and frozen fruit and vegetables and infant formula milk. You can also get free vitamins for under 4’s (vit A, C and D) and vitamins if you are pregnant (folic acid and vit C & D). Because we’re indoors a lot of the time at the moment, we might not be getting enough vitamin D from sunshine so a vitamin D supplement will help.
If you have children under 4 or are pregnant, and you or your family receive qualifying benefits you may be eligible - you can quickly find out here to check eligibility.
Applying is easy, you can print off an application form from the Healthy Start website and post it to the Healthy Start office.
Once you are registered, food vouchers are posted to you every 4 weeks and vitamin coupons every 8 weeks.
To make things easier at the moment, vitamins are currently being posted to families – please ask your midwife or Children’s Centre for more information, or text your health visitor on 07520 631721
How to make your own face covering in a minute
The NHS suggests wearing face masks in enclosed public spaces such as shops, public transports and when visiting your GP practice.The NHS suggests wearing face masks in enclosed public spaces such as shops, public transports and when visiting your GP practice.
Beware of Covid-19 scams
Unscrupulous criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends. National Trading Standards is warning people to remain vigilant following a rise in coronavirus-related scams that seek to benefit from the public’s concern and uncertainty over COVID-19.
Get the latest NHS information and advice about coronavirus (COVID-19).
Possible cervical screening text messaging scam
We have received reports today of a possible scam.
Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
These messages are NOT from the NHS Cervical Screening Programme. We would only ever ask you to contact the main surgery telephone number.
The Action Fraud Line has been contacted.
Coronavirus - A Book for Children
This book is for parents to help explain Coronavirus to children.
Coronavirus - A Book for Children pt1
Coronavirus - A Book for Children pt2
Coronavirus - A Book for Children pt3
New Coronavirus community support service launched
North Devon Council has launched a new community support hub to ensure the most vulnerable residents are not forgotten during the Coronavirus pandemic.
A new dedicated phoneline and online form are now available to those who need support who haven't already got help from family, friends, neighbours and their local community.
The service will vary according to where people live but will typically see the co-ordination of grocery shopping, prescription collections and social contact. In the major towns and villages, NDC will work alongside health and wellbeing partners One Northern Devon who have a network of volunteers on a street by street level. In the more rural areas, the partnerships will be with parishes and other community groups set up to support people during the crisis.
The public are being asked to check that their local neighbours are getting support and if they are worried about them, then contact the support hub who can make enquiries.
Council Leader Cllr David Worden says: "We know there are many people already receiving lots of support in their communities and it's wonderful to see the efforts people are going to. However, we're aware there will be people slipping between the cracks and this service is here to help them."
One Northern Devon Chair Dr John Womersley says: “It’s been fantastic to see so many groups spring up for people in communities to help one another. The One Northern Devon network does not replace that – we are using all the brilliant schemes that are out there and offering them our support. If there are any volunteers or volunteering groups that are not yet part of the network, we’d love to hear from you.”
The number to call is 01271 388280 and the online form and more information on community support are on the NDC website.
Customer and Corporate Communications Manager
North Devon Council
Nurse Practitioner Claire Conlan
It is with great sadness that we inform you, our patients, that we lost our amazing lead Nurse Practitioner Claire Conlan very suddenly and unexpectedly at the weekend. Those of you who met and were treated by her will know that she was a warm, vibrant and caring person and we will all miss her very much.
We are in unprecedented times and there are high levels of anxiety amongst our patients, and staff, so would ask that you bear with us as we are endeavouring to provide the best service we can under very difficult circumstances and the shock of losing Claire on top of the COVID pandemic has reverberated throughout the practice.
When to self isolate, shield or social distance yourself
Your Doctors are busy trying to save lives, so please DO NOT contact them asking for letters which justify your need to Self-Isolate or Social Distance. The flow chart below shows what you should be doing and what paperwork is available:
What is SELF ISOLATION and what should I do or not do?
You MUST stay at home and NOT leave the house. If possible, you should not go out even to
buy food or other essentials. If you need to leave the house to do some exercise, it must be
at a safe distance from others (more than 2 metres away).
More info here:
What is SHIELDING and what should I do or not do?
You are strongly advised to stay at home at all times and avoid any face-to-face contact,
with anyone, for a period of at least 12 weeks. This period of time may change.
More info here:
Hospitals and GP surgeries have been given this additional information:
What is SOCIAL DISTANCING and what should I do or not do?
Please note that this applies to EVERYONE who is not in self isolation or shielding.
1. Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19).
These symptoms include high temperature and/or new and continuous cough
2. Avoid non-essential use of public transport when possible
3. Work from home, where possible. Your employer should support you to do this.
4. Avoid large and small gatherings in public spaces, noting that pubs, restaurants, leisure
centres and similar venues are currently shut as infections spread easily in closed spaces
where people gather together.
5. Avoid gatherings with friends and family. Keep in touch using remote technology such as
phone, internet, and social media
6. Use telephone or online services to contact your GP or other essential services
More info here:
Additional Information from the World Health Organisation:
Coronavirus - Isolate your household - Stay at home
For ways to get moving with your health condition ask for advice today or visit WeAreUndefeatable.co.uk.
Get the NHS App
To download the app or for more information visit https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/.
Help health & care staff make better decisions about your care and treatment
All patients have a Summary Care Record (SCR).
This contains important information about your health, such as:
• Medicines you take
• Allergies you have
• Medicines that make you ill
You might need to see a doctor or nurse who does not know you. If they do not know about your care, your SCR could:
• Stop them making a mistake, because they can see your medicines, allergies or what medicines make you ill
• Help them see your information straight away on a computer
Doctors and nurses treating you will ask if they can look at your SCR to help them treat you quickly and safely.
You can choose to have other useful information added to your SCR, including:
• Your illnesses and any health problems
• Operations and vaccinations you have had in the past
• How you would like to be treated – such as where you would prefer to receive care
• What support you might need
• Who should be contacted for more information about you
If you think you want to add other useful information to your SCR, talk to your GP practice. It will be added to your SCR and kept up-to-date for you.
If there is information you don’t want adding, let your GP practice know.
Summary Care Record leaflet - information about your SCR
Summary Care Record consent form
Dementia Support Worker at Queens Medical Centre
Are You A Carer?
When You First Become a Carer
It is important to tell your Health Centre if you are a Carer.