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Queens Medical Centre is unfortunately experiencing a lot of staff absences throughout our clinical team due to illness. We are very aware that this is having a significant impact on the delivery of our services. We are extremely sorry for any inconvenience this may be causing patients, particularly those who may have been contacted on a number of occasions to have their appointments re-arranged. Staff are working hard to ensure you are informed and are prevented from making a wasted journey to the surgery. We are doing our best to maintain the levels of service our patients expect from us and would ask that you please bear with us and we would hope to resume normal service shortly.

If your contact details have changed, please can you update Reception with the correct details for mobile, landline and email address if you have one.  Can you also please ensure that you let Reception know if you are unhappy for us to text you.

Please note that all our telephone calls are recorded for training and security purposes.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.05
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website


Please note: It takes up to 2 working days to process a repeat prescription for collection or 3 working days if you have nominated a pharmacy.

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