Queens Medical Centre - How to order your repeat medications from the doctors surgery

Noticeboard

You said, we did! Following patient feedback we are pleased to be able to offer face-to-face GP appointments for non-urgent routine consultations. Call us on 01271 372672.

If your contact details have changed, please can you update Reception with the correct details for mobile, landline and email address if you have one. Can you also please ensure that you let Reception know if you are unhappy for us to text you.

Please note that all our telephone calls are recorded for training and security purposes.

Repeat Prescriptions

Prescriptions Fees

Electronic Presciptions (EPS)

Local Pharmacies

Order Your Repeat Prescription Online

Queens Medical Centre prescription email address: D-CCG.qmcprescriptions@nhs.net

Repeat Prescriptions

Patients on long term medication can order repeat prescriptions in the following ways:

In person - drop your request slip into the box on the reception desk (please ensure the items required have been ticked). If you wish it to be sent to a chemist please remember to write the name of the chemist on the slip.
By post - send us your request slip and write on it which chemist you would like the prescription sent to, or enclose a stamped addressed envelope for us to return it to you or a chemist.
Online – follow the link at the top of this page to complete a simple registration for our online service.

The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

WE DO NOT TAKE REPEAT MEDICATION REQUESTS OVER THE TELEPHONE.

Please note: It takes up to 2 working days to process a repeat prescription for collection from the surgery or 3 working days if you have nominated a pharmacy.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.00
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please note: It takes up to 2 working days to process a repeat prescription for collection or 3 working days if you have nominated a pharmacy.

We now offer an Electronic Prescription Service whereby you can order your repeat medication in the same way; either by ordering online, at reception or by post however you do not need to come in to collect your prescription, it will be sent electronically to your chosen pharmacy.

Ask someone at Reception or at any pharmacy that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don't need a computer to use EPS.

You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist at Reception. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Please note: It takes up to 2 working days to process a repeat prescription for collection or 3 working days if you have nominated a pharmacy.

Bear Street Pharmacy

Tel: 01271 342 549

49 Bear Street, Barnstaple

Boots

Tel: 01271 326 772

69/70 High Street, Barnstaple

Lloyds Pharmacy

Tel: 01271 342 076

2 Brannams Square, Kiln Lane

Tesco In Store Pharmacy