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If your contact details have changed, please can you update Reception with the correct details for mobile, landline and email address if you have one.  Can you also please ensure that you let Reception know if you are unhappy for us to text you.

Please note that all our telephone calls are recorded for training and security purposes.

Latest News

Drop-in Cervical Screening (smear) Clinic

Location: Clinic 2, Centre for Women's Health, RDE Hospital Wonford

When: Tuesdays 6-8pm, Wednesdays 2-4pm

Cervical smear test



Why does the Receptionist need to ask what's wrong with me?




Thumbs up for the flu vaccine

Thumbs up



Managing Osteoporosis: looking after your bones

Managing Osteoporosis



Protecting your child against flu

Flu vaccine is offered free each year to most:
• children aged two or three years old
• primary school-aged children
• all children with a health condition that puts them at greater risk from flu

Further information on which children are eligible each year can be found at: The leaflet below explains which children are eligible for flu vaccination, as well as describing the disease and the vaccine.

Protecting your child from flu 



Additional GP Appointments now available

Longer GP hours



World's Biggest Coffee Morning for Macmillan Cancer Research

On Friday 28th September, Queens Medical Centre took part in the World's Biggest Coffee Morning for Macmillan Cancer Support.

World's Biggest Coffee MorningWorld's Biggest Coffee MorningWorld's Biggest Coffee MorningWorld's Biggest Coffee MorningWorld's Biggest Coffee MorningWorld's Biggest Coffee MorningWorld's Biggest Coffee Morning



Quit smoking with your free personal quit plan


Quitting smoking is easier with the right support




How healthy is your heart? Use this heart age test



Women v Cancer - London to Paris Bike Ride



Prepare for Pollen




Queens Medical Centre's May Newsletter

Download this month's Newsletter here: May 2018 



pinpoint devon - the easy way to find services and support in your community



Choosing which organisations can view your record

Patient record



Child Health Information Service

From 1st April 2018 a new single Child Health Information System (CHIS) will begin across the South West.

Child Health Information Service

South West CHIS GP Poster v1 1.pdf 



Call 111 - the number for when it’s not an emergency

What to do when you’re ill or hurt and need help fast, but it’s not an emergency:



Is pain slowing you down?

Is pain slowing you down



Couch to 5k - running is free and burns more calories than many other exercises

Couch to 5K has been designed to get you off the couch and running in just 9 weeks. Grab your trainers and follow the step-by-step instructions in this free app.



Folic Acid - an essential ingredient for making healthy babies

This leaflet contains information about:

  • Why your baby needs folic acids
  • How to take folic acid

Click below to download this leaflet

Folic acid 



How does the NHS in England work? An alternative guide

This animation is a whistle-stop tour of how the NHS works in 2017 and how it’s changing.



pinpoint devon - the easy way to find services and support in your community

for you, your family or someone you care for.

  • for help at home
  • keeping healthy and staying active
  • help getting out and about
  • advice and advocacy
  • money matters
  • staying safe and more




Look for 100 calorie snacks for the kids - 2 a day max

Sign up to Chage4Life for the food scanner app, a free pack with vouchers, stickers for the kids and loads of helpful tips and ideas.

Sign up to Change4Life



Stay well this winter

During these colder months and the holiday period there are things to bear in mind to remain healthy. The NHS has put together a pdf document entitled "We are here to help you stay well this winter - things you need to do to stay well this winter."

Large print version

5 things to remember



Cancer care and support information in North Devon

Devon Libraries are working in partnership with the Peninsula Cancer Network, Macmillan, CAB, North Devon District Hospital and FORCE to offer a range of cancer information and support for people in North Devon. The libraries directly involved are Barnstaple, Bideford, Holsworthy and Ilfracombe.

These libraries all offer special book collections about cancer along with staff support when possible to access and use online information such as the Macmillan website and NHS Choices.

For more information about these library services and the range of other information sources available in North Devon pick up a leaflet from your local library or download the online version here - Cancer Information and Support in North Devon .

For more information about the project please see our short video below.



Keep Antibiotics Working TV campaign

Taking ANTIBIOTICS when you don't need them puts you and your family at risk.

Always take your doctor's advice on antibiotics.



Dedicated Prescriptions Request Email Account

We now have a dedicated prescription request email account where you can email your prescription requests. The address for this is


Serving You - Our dedicated team

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. 


Patient Compliment

So, any excuse to prove the media wrong! This is what we received from a grateful patient on Thursday. Patient and husband wanted to thank reception staff who dealt with her on wed afternoon-(her words) "if it wasn't for the reception staff quick thinking and immediate intervention she dreads to think what might have happened because she did have a stroke"

Receptionists, although not clinical, are asked by the GPs to ascertain some background information on symptoms so that the GPs are able to prioritise their phone list. They are also aware of `red flag' symptoms upon which they would act upon and inform the GP of urgency.


Access to Online Records

You are now able to request access to view your record online, this will show you:

  • Demographic data
  • Investigation results including numerical values and normal ranges
  • Problems/diagnoses
  • Procedure codes (medical and surgical) and codes in consultations (symptoms and signs)
  • Biological values (BP and PEFR)
  • Immunisations
  • Medication
  • Allergies and adverse reactions
  • Codes showing referrals made or letters received
  • Other codes (ethnicity, QOF)

Before registering for access to your records there are a few things to think about.  On very rare occasions:

  • Your GP may not think it in your best interest for you to look at your GP records online.  If this happens your GP will discuss their reason with you.  It is up to your GP to decide if you should be allowed access to your online records
  • You may see your test results before your doctor has spoken to you about them.  This may be when you cannot contact your surgery, or when your surgery is closed.  This mean you will need to wait until a telephone appointment is available to talk to your doctor.
  • Information in your medical records might need correcting.  If you find something you think is not correct, you should contact your surgery.  The staff will be able to answer your questions and set things right when needed.  Please bear in mind that you cannot change the record yourself.
  • There may be information in your medical records that you did not know was there or that you had forgotten about, such as an illness or an upsetting incident.  If you see anything you did no know about that worries you, please speak to your surgery and they will discuss this with you.
  • If you see someone else's information in your record, please log out immediately and let your surgery know as soon as possible.
  • If you have questions about any of the above points, please talk to your surgery and they will be able to advise you further.


News Archive

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website